Overview
The Slack integration connects a per-site Slack bot that:- Posts automation run notifications to a channel you choose
- Answers
@mentionsin threads with read-oriented site context (mutations still require confirmation in the Sight AI app)
app.trysight.ai/integrations/slack).
Slack is connected per site. If you manage multiple properties, switch to the correct site in the workspace switcher before connecting.
Setup
Connect your workspace
Go to Integrations → Slack for the site you want to connect. Click Connect Slack and approve access in the OAuth flow.
Invite the bot to a channel
In Slack, invite the Sight AI bot to any channel where you want notifications or
@mentions to work.Automation notifications
When Slack notifications are enabled on an automation, each completed run posts:- Automation name
- Run outcome (completed or failed)
- Natural-language summary of what happened
@mention the bot
After connecting Slack, you can@mention the Sight AI bot in any channel the bot has joined:
- The bot replies in-thread with read-oriented answers about your site
- Mutating actions (generate article, sync, add keywords, etc.) are not executed silently from Slack — use Agent chat in the app for confirmed writes
- A ⏳ reaction appears while the agent is working
Disconnect
To remove Slack for a site:- Go to Integrations → Slack
- Click Disconnect
Troubleshooting
Connect button is disabled
Connect button is disabled
Notifications not arriving
Notifications not arriving
Check in order:
- Slack connected at
/integrations/slackfor this site - Bot invited to the selected channel
- Slack notifications enabled on the automation with a channel selected
- Run completed (failed runs still notify if configured)
Bot doesn't reply to @mentions
Bot doesn't reply to @mentions
- Bot must be a member of the channel
- Mention the bot by name in a thread or channel message
- If the bot was connected before reaction support was added, try Disconnect and reconnect Slack
Wrong site answers @mentions
Wrong site answers @mentions
When one Slack workspace connects to multiple Sight AI sites, mentions resolve to the most recently connected site for that workspace. Reconnect Slack from the site you want mentions to target.
Related
- Automations overview
- Monitoring & troubleshooting
- Custom automations — use
getSlackStatusin custom workflows to check channel availability